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How Our Legal Terms Apply to Your Account

Using 8kbd — whether you are placing a cricket bet, funding your account via bKash, or browsing the live casino lobby — means you are accepting the terms set out on this page.

Jurisdiction-dependent accessbKash, Nagad, Rocket account activity coveredAccount holder obligations applyBangladesh-facing policy scopeSubject to local law
8kbd How Our Legal Terms Apply to Your Account
ACCOUNT SECURITY DETAIL

How We Handle Your Data and Account Safety

Security at the account level is not just a policy statement — it is built into how your details are stored and how payments are processed. We do not store your bKash or Nagad credentials. OTP-based verification is required at login and at each withdrawal request, so no payout can leave your account without that second confirmation step. If you need to review what data we hold, request an amendment, or ask for deletion, contact us in writing through the email channel listed above.

Data Retention Policy

We keep account transaction records for the period required under applicable regulations. You can request a summary of stored data at any time by contacting support in writing.

Cookie and Session Handling

Cookies track your session state so your account wallet and open markets load correctly. You can manage cookie preferences through your browser settings at any time.

Withdrawal Verification Steps

Every withdrawal — whether to bKash, Nagad or Rocket — goes through an OTP confirmation step and an account-status check before the transfer is initiated.

Who to Contact for Data Requests

Written requests to access, correct or remove your personal data should go to our support email. Include your account ID and the specific data category you are asking about.

LEGAL CONTACT PATHS

Reach Us About a Policy or Account Issue

If you have a question about how these terms apply to your account — a disputed transaction via bKash or Nagad, a request for account data, or a query about regional eligibility — our support team handles legal and account queries directly. Raise the matter through the channel that suits your situation, and we will respond with a reference number and a clear next step.

Live Chat Support Open the chat widget from any page inside your account. State your query clearly and include your account reference number for faster routing to the right team.
Email for Written Requests Send formal legal requests, data queries or dispute notices by email. Include your registered mobile number and the payment method used — bKash, Nagad or Rocket.
Account Panel Submission Log in, go to Account Settings, and select the Help and Disputes section. Submit your query with any transaction reference attached for a documented response trail.

Common Legal Questions From Account Holders

The questions below cover what account holders in Bangladesh ask most often about these terms — eligibility, data rights, payment disputes and how policy changes are communicated. If your question is not here, raise it through support using the email or chat channel above.

Yes. Access to 8kbd and the applicability of these terms depend on your local law and eligible region. We recommend checking whether use is permitted where you are located before opening an account.

Content, game interfaces, odds displays and site layout belong to 8kbd or its content providers. You may not copy, reproduce or redistribute any part of it without written permission.

Submit a written dispute request via the support email. Include the transaction reference number from your bKash or Nagad app, and our team will trace it within the account payment ledger.

We retain account and transaction records for the period required by applicable regulations. You can request a data summary or ask about specific records by contacting support in writing with your account ID.

Yes. Send a written request to our support email specifying the data category and what action you want taken. We will confirm receipt and advise on the process and any applicable retention obligations.

The version of these terms published at this URL at the time of your session is the one that applies. We recommend checking this page periodically, especially before making a deposit via Rocket, Nagad or bKash.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.